Category: Digital Onboarding

Welcome to our category dedicated to the exploration of the future of onboarding customers in the digital era. This comprehensive resource is brimming with insightful articles that probe into the most recent trends, challenges, and technological progress shaping the onboarding landscape across a variety of sectors.

With the rise of digital technologies, the process of welcoming new customers has seen a profound transformation. Contemporary onboarding practices now incorporate frictionless user experiences, robust security protocols, and adherence to dynamic regulatory requirements. Our detailed articles provide a deep understanding of these elements, empowering professionals to navigate the intricate world of welcoming customers digitally.

The subjects covered within this category extend from the utilization of artificial intelligence in streamlining verification procedures to the influence of regulatory shifts on onboarding processes. Our goal is to furnish readers with a sophisticated understanding of the future of welcoming customers in the digital age, its impact on enhancing user experiences, and its critical role in boosting operational efficiency.

For those intrigued by the complexities of welcoming customers in a digital environment, the implications on customer relationships, and its part in shaping the future trajectory of businesses, our content-rich category is a must-read. We invite you to join us on this exploration of the future of onboarding in the digital age and to stay abreast of the most recent developments in this fascinating field. Embark on this knowledge journey with us, as we delve into the realm where technology and customer experience intersect.

IVF, Surrogacy & KYC – Importance of Verification in Fertility-care

Posted on | by Signzian

According to Ernst and Young, India’s fertility market and IVF procedures saw a 20% increase during the last five years. But what is such news doing on a fintech page? Shouldn’t this be on a health blog?

Well, as technology spreads across all platforms, it also enhances healthcare. This time, it’s in ways where we not only preserve but create life. But it has many bureaucratic hurdles. Currently, the government has made verification of participants mandatory for any such medical procedures.

Where verification is necessary, Digitization becomes inevitable.

IVF And Surrogacy In India

Compared to the approximately 2.5 million cycles per annum globally, only 0.2 to 0.25 million IVF cycles are performed annually in India. But the future looks vibrant for the sector as the Indian fertility Industry was valued at more than $746 million in 2021. It is projected to reach $1,453 million by 2027 with 5-6 lakhs IVF cycles. In short, the IVF market is growing fast.

On the other hand, estimates show that more than 25,000 children are now being born through surrogates in India annually in an industry worth $2 billion. Hence both alternatives are in high demand in the country.

Why Do IVF And Surrogacy Need Digitization?

Aadhaar card and other identification documents are mandatory to avail of any service at ART/IVF centers. In addition, donors must also be registered with the Pre-Natal Diagnostic Techniques Act (PCPNDT) Cell. Such requirements enhance genuineness in parents who approach clinics for IVF and surrogacy.

But the primary issue with such measures is the hurdles it creates for potential parents. If anything, such procedures make the entire process onerous.

Digitization and technological resources can resolve this with simple and seamless digital tools. Moreover, it can make the process faster and easily accessible. Hence, the adoption of newer methods enhances medical procedures.

How To Digitize IVF And Surrogacy

If any person is looking for IVF, surrogacy, or any other form to have a child and wants to undergo the process, they need to share the Aadhar and PAN, and hospitals must verify the document.

In such scenarios, we can use the Application Programming Interface(API)I resource to process the soft copies of the required documents. APIs can collect and verify if couples seeking IVF are genuine and donors and surrogates and not volatile. With consent, it can also confirm if the parties involved have had any previous medical conditions that must be disclosed.

Additionally, it can be used not solely for Aadhaar verification but also for PAN and other document verifications to create a better picture of the involved parties for the associated hospital or clinic.

Where To Find Help To Digitize

If you are seeking IVF/surrogacy services, opt for the ones offering digitized interaction, as this usually helps maintain a safer approach. In addition, it ensures fortified data and reduces fraudulent practices.

Unfortunately, clinics and hospitals adapting to the technological demand are less in number or too slow at it. If you represent an enterprise that offers such services, you certainly will benefit from our products. At Signzy, we make sure that we provide the apt resources for digitizing your processes. We can make all your verifications seamless and automated.

About Signzy

Signzy is a market-leading platform redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses – using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering customizable workflows. In addition, it gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets.

Signzy is enabling ten million+ end customer and business onboarding every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally, including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a robust global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and has a strong presence in Mumbai, New York, and Dubai.

Visit www.signzy.com for more information about us.
You can reach out to our team at reachout@signzy.com.

Why Open Banking And Embedded Finance Gives An Edge To Fintech Startups Over Traditional Banks

Posted on | by Signzian

Open banking has offered fintech startups the chance to alter the global finance industry by putting financial services at consumers’ fingertips through user-friendly apps and websites on their smartphones and PCs. Last year alone, 2.5 million people were using services that sat on open banking interfaces. This year it’s expected to be more than four million.

The open banking mandate requires banks to share data via application programming interfaces (APIs), making it one of the most significant disruptions to traditional banking in our era. As a result, fintech startups that have been approved can connect to people’s accounts and provide them with a variety of services. In addition, banks no longer possess exclusive rights to data management.

The European Parliament passed the updated Payment Services Directive (PSD2) to support open banking in October 2015. Open banking, which is already well-established and gaining popularity worldwide, has aided in the growth of embedded finance, but is this a risk-free strategy to improve the customer experience?

 

Embedded finance

Embedded finance can energize marketplaces, increase sales, and simplify consumers’ lives. Financial services and fintech are about quick access, simplicity, transparency, affordability, and being able to please your consumers. But unfortunately, because finance is ingrained in everything we do, it is becoming invisible.

Fundamentally, embedded finance incorporates financial services within a non-financial company’s product, such as lending or payment processing. Embedded finance can come in various shapes, including embedded credit, payment, and insurance.

By 2025, embedded finance, according to Lightyear Capital, could generate $230 billion in net new revenue. According to them, the change will be advantageous to businesses that have a “digital mindset” and can take advantage of chances in other financial innovation-related fields.

All Tesla customers who purchase a Tesla have inbuilt insurance, allowing them to drive their new car out of the dealership fully covered and without any additional paperwork. In addition, Uber provides embedded payment, allowing users to access their bank information (with their permission) so they don’t have to enter their credit card information each time they book a ride.

Embedded financing, often known as embedded credit, enables customers to purchase now and pay later (BNPL). Swedish finance business Klarna is a market leader in offering this type of embedded credit. With its “pay-in-four” plan, available in some regions of Europe and the USA, Klarna offers short-term, point-of-sale loans for purchases across its portfolio of shops. This allows customers to divide their balance into four installments to be paid every two weeks.

 

Risks and benefits

Businesses like Klarna help their registered retailers increase sales by dividing payments over time while easing the financial burden on consumers. With its “pay in four” financing scheme, Klarna doesn’t impose interest. However, late payments cost users money. Some of Klarna’s retailers offer more extended repayment arrangements. Retailer-specific interest rates might be up to 25%. Even more, it is charged by some BNPL service providers.

Fintech startups, dubbed “digital loan sharks” in some regions of the world, have drawn attention for charging high-interest rates and using abusive collection practices, prompting more robust controls.

Although any consumer can go into debt, those most at risk are frequently people who live in developing nations, are in extreme need, and have little access to conventional banks. Users of BNPL services run the same risk of identity fraud as users of any data-sharing program. However, banks and fintech startups have demonstrated they can work together to produce a secure and advantageous retail experience for customers when adequately regulated.

The CEO of venture capital firm Dubai Future District Fund, Sharif El-Badawi, is upbeat about the prospects for fintech startups. When the cooperation is at its best, “banks meeting halfway with these startups is truly delivering us—as consumers and businesses—the most value,” says El-Badawi. As a result, we get the security and safety of a bank. Additionally, we get the user experience, as well as bells and whistles, from the startup. “I think the wonderful moment for us as consumers is the extensibility of those two functions together.”

 

The Bottom line

Fintech startups are not going to topple the titan banks overnight. But their threat can certainly not be ignored. As a matter of fact, it should not be perceived as a threat but as an opportunity. This is a sign for all conventional giants to revamp their processes and evolve.

It is time to adopt the digital evolution. Fintechs understand this. So should banks. For this, you will need reliable resources and dependable service providers. That’s precisely what we at signzy emphasize. Check out Signzy’s API Marketplace for more.

 

About Signzy

Signzy is a market-leading platform redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses – using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering customizable workflows. In addition, it gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets.

Signzy is enabling ten million+ end customer and business onboarding every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally, including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a robust global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and has a strong presence in Mumbai, New York, and Dubai.

Visit www.signzy.com for more information about us.

You can reach out to our team at reachout@signzy.com.

 

Written By:

Signzy

Written by an insightful Signzian intent on learning and sharing knowledge.

 

 

Healthcare Industry And Digital Onboarding- Top 3 Tips On Onboarding Doctors

Posted on | by Signzian

The global digital health market size exceeded USD 195 billion in 2021 and is expected to grow at a CAGR of over 16% by 2030. The market will expand as demand for remote patient monitoring services increases. This must put a smile on your face if you are advocating an enterprise in the digital healthcare industry. But there are particular concerns that you need to keep in mind and address.

You are eager for your patients to meet the ideal doctor who has joined your team. However, before that can happen, they must be incorporated into your organization; this is where many healthcare industry businesses falter. Manual transfers between internal and external departments, problems with credentials, and physician engagement are typical obstacles to physician onboarding. In addition, delays in physician onboarding can result in weekly revenue losses of up to $100K, and bad onboarding has been linked to higher employee attrition.

According to the New England Journal of Medicine, when you factor in the expenditure of recruiting, onboarding, and yet another vacancy and hiring situation, the total cost of hiring a physician who doesn’t fit and then quits can easily approach $1 million. Effective onboarding may support your retention efforts and boost productivity, performance, and morale. It’s essential in the current market, devastated by the pandemic, as the United States could have a physician shortage of up to 124,000 primary care and specialty doctors by 2034. Delivering a superior onboarding experience is your secret weapon in the battle for medical talent, especially given that just one in three doctors claim to have had formal onboarding.

Fortunately, these following 3 tips will help you significantly enhance the physician onboarding experience for the doctors in your organization.

1. Automate Onboarding In The Healthcare Industry

The process of onboarding doctors can be laborious and challenging. The physician onboarding process is made simpler for everyone involved with automated workflows. It promotes process transparency and eliminates the chance of human error in manual involvement. As recommended, every workflow and trigger should be incorporated into the automated process. This will make it possible for everyone, regardless of department or whether they are internal or external, to participate in the onboarding strategy. In addition, physicians are prompted along the route with advice on what to do thanks to automated digital onboarding.

This gives your healthcare industry personnel the ability to consistently deliver an excellent, standardized digital onboarding experience and knows exactly where a physician is at any time along the process. It is especially crucial during the drawn-out and critical credentialing procedure since the tracking capability and precision minimize the guesswork and unpredictability of the human method.

2. Provide A Mobile-Device Digital Onboarding Experience  

Simplify the holistic employee experience for your physicians and team by delivering a beautiful user experience and enabling them to access their onboarding information and prompts on their chosen mobile device. Never let them fret about what comes next or wonder whether they missed a step.

3. Engage All Your Physicians

Regardless of tenure, properly onboarding your physicians helps them feel more connected to your healthcare industry enterprise and gives them the tools they need to provide the most excellent care for your patients. Efficacious employee engagement strategies include:

  • Preboarding
    Follow up with a kind email, letter, or welcome-to-the-team gift box between the offer letter and the first day. Before they even arrive on the first day, give them the impression that they are a valuable and significant part of the company.
  • The first week
    Put your attention on making them feel at ease. Introduce them to the teams they will be working with, host a team lunch, and pair them with a mentor or friend. These social connections play a significant role in forging a relationship with your company.
  • Opportunities for an ongoing engagement
    Promote honest dialogue and foster inquiry. To stay in touch, host an internal focus group or send email surveys.

We advise internal discussion of your engagement strategy and creating an engagement program consistent with your company’s goals and values. For example, you want it to seem powerful and authentic instead of some generic engagement program. In addition, by standardizing the procedure and incorporating the phases into your automated workflow, you can ensure that each physician receives the same level of attention to engagement through digital onboarding.

How Can We Help With Onboarding In The Healthcare Industry?

You can chat with our team of specialists in employee experience. We’re available and prepared to assist you with automating the onboarding procedure so that your new hires are pleased. We’re only a click away when you’re ready for your physician digital onboarding plan to put people first and let the process take care of itself.

About Signzy

Signzy is a market-leading platform redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses – using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering customizable workflows. In addition, it gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets.

Signzy is enabling ten million+ end customer and business onboarding every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally, including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a robust global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and has a strong presence in Mumbai, New York, and Dubai.

Visit www.signzy.com for more information about us.

You can reach out to our team at reachout@signzy.com.

 

Written By:

Signzy

Written by an insightful Signzian intent on learning and sharing knowledge.

Law Firms In The Era Of Technology- 5 Tips For Lawyer Digital Onboarding

Posted on | by Signzian

The law firms and institutions in the legal industry are developing quickly, just like many other sectors. Therefore, automation and digitization of typical corporate activities will be essential in the constantly evolving legal landscape.

It can occasionally be difficult to onboard new clients or attorneys. The delays that the onboarding process creates constitute a significant problem for businesses. In addition, lawyers have to work hard for their clients, which makes it challenging to complete tasks quickly.

Above all, a solid attorney-client connection is essential for your company to expand, attract new clients needing your services, and keep those you already have. But unfortunately, HR technology can be the crucial component missing from your company’s success.

The speed with which companies can help onboard new customers and attorneys, thanks to technological advancements, can speed up the process of doing case research and training new associates. Therefore, when you implement new technology into your company, you will gain a lot of advantages.

Here are some pointers and techniques you may utilize when introducing new technology to your business to welcome clients and employees.

1.   Complete Tech Supplier Research

You must thoroughly research the tech supplier you want to choose. Then, before transitioning to a digital onboarding system, understand how much your law firm can afford and budget accordingly. These steps will ensure that your law firm receives the best service possible.

The Link app, connected with artificial intelligence (AI) identity verification and electronic signatures via DocuSign, is one example of recent developments in HR technology. Your business can keep ahead of the curve by locating competitive technology providers that provide cutting-edge systems.

2.   Assess Workflow Management In Law Firms

Before using new technology, reviewing your current onboarding process and addressing the shortcomings that clients or associates experienced will pay off. Perhaps there weren’t enough training materials, or clients felt disconnected from the process.

You might use an online workflow management system at your company. Using top-notch workflow software makes assigning duties while onboarding new staff much simpler.

3.   Provide Virtual Teleconferencing Options In Law Firms

Knowing how important you are to those requiring legal representation should persuade you to give your clients top-notch service constantly. Your law firm’s clients and associates’ trust in you as their advisor should always come first. Using digitization instead of a paper-based approach or relying solely on phone calls, you can distribute legislative updates to everyone more swiftly.

Remember that authenticity is the most significant policy when practicing law because it will bind your law firm together. If you want to onboard clients remotely, platforms like Zoom and Google Meet are two good choices. Even if it necessitates spending time electronically, increasing face-to-face encounters during onboarding can increase productivity and talent retention.

4.   Consider Cloud Technology for Digital Onboarding

Consider making the transfer to a cloud server if your company hasn’t already. With a private cloud server, you can manage where your data is kept and keep a close eye on who has access to sensitive data. Scalability, lower expenses, less paper consumption, and efficiency are just a few advantages your company can take advantage of to stay one step ahead of the competition by utilizing cloud technology.

Whether you want to run your business using Amazon Web Services or Google Workspaces, cloud server platforms offer your company the best security features to safeguard your data from potential intruders. Additionally, using a private cloud gives your law firm more freedom and flexibility because anyone may access any information.

5.   Be Patient With New Applications

Any new system that is integrated into your processes has a learning curve. Therefore, your law firm will need to exercise patience during these transitional times for your clients to understand that onboarding is a process that takes time and set realistic expectations for them. This is irrespective of whether it involves implementing a new cloud server infrastructure or maintaining digital recordings of legal documents.

By registering for cloud server applications you can get assistance with several duties, like updating clients via their messaging platform and exchanging crucial onboarding paperwork. It’s essential to correspond because it keeps lines of communication open inside your company.

Technology in the In Law Firms And The Legal Sector

We are all aware that technology enables us to complete more of our professional objectives efficiently. Using the most recent technology will help you better serve your customers, whether you’re onboarding them or using video conferencing to have a first-time meeting with them. The investment will eventually pay for itself.

Other industries like finance and healthcare have already adapted to automation to a great extent. Even insurance goliaths, infamous for their late adoption of technology, are churning fast to catch up. It is only a matter of time before the legal industry does the same. So, to be ahead of the curve, you should find a good onboarding service provider. It would be your first step in the road ahead. We at Signzy can help you with this. With our state-of-the-art technology and simplified no-code API resources, you can fast-track this swiftly.

About Signzy

Signzy is a market-leading platform redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses – using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering customizable workflows. In addition, it gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets.

Signzy is enabling ten million+ end customer and business onboarding every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally, including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a robust global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and has a strong presence in Mumbai, New York, and Dubai.

Visit www.signzy.com for more information about us.

You can reach out to our team at reachout@signzy.com.

Written By:

Signzy

Written by an insightful Signzian intent on learning and sharing knowledge.

 

Blockchain Technology In The Indian Fintech Industry- How Will The Technology Venture The 2020s?

Posted on | by Signzian

Did you know that the global market for blockchain technology will be worth $67.4 billion by 2026? The biggest market value distribution for blockchains is found in the banking industry. India is presently seeing the introduction of this technology.

India has developed into a significant global fintech industry hotspot and has given fintech start-ups considerable space. Covid-19 sped up the fintech sector’s expansion, which is now experiencing record investments and an explosive increase in the use of its services. It was essential for the financial industry to transition to app-based operations as sectors shifted to digital platforms.

The fintech industry has gone a long way with encrypted logins, full access to financial data, and practically all functions available at your fingertips. App-based processes do, however, need less time and effort, but it’s unlikely that they will result in secure transactions, protection against fraud, or transparency to prevent any wrongdoing. Here, blockchain technology has the potential to improve and even completely transform the entire tech-based financial industry.

Understanding Blockchain Technology

A blockchain is a decentralized, open, and distributed digital ledger that keeps track of transactions across numerous computers in such a way that any changes to the record would impact all following blocks and the network consensus. Increasing and leaving its mark in every industry, including fintech, real estate, agriculture, and healthcare, this mushrooming technology is expanding.

Boosting The Booming Fintech

It is clear that with blockchain technology, conventional financial processes may be completely transparent and based on fast, secure transactions. The new fintech transactions can create peer-to-peer networks, quick transactions, and total transparency without needing an intermediary.

Blockchain focuses on lowering the risk for financial institutions and offering secure, encrypted data that are safe and unmodified, potentially making the financial industry more transparent, less vulnerable to fraud, and less expensive for consumers. This enables the industry to concentrate on artificial intelligence- and machine-driven intelligence-based decision-making.

Financial Management Without Banks

Digital wallets, digital payments, and digital lending have all established new market segments due to the expanding new-age client sector. Blockchain technology can effectively govern this ecosystem. Blockchain-integrated digital wallets are protected by private keys while possessing their unique public address, allowing them to send and receive payments. With blockchain technology, wallet holders with private keys are the sole owners of the assets, unlike traditional currency, where banks take responsibility for holding money.

The Relevance Of Digital KYC

Trust and identification have always been difficult to establish in a financial transaction. Blockchain technology will be essential to automate the manual, paper-based, time-consuming, and expensive process of maintaining clients’ up-to-date records through digital KYC. igitization has enormous potential to keep data correct and foster genuine trust among parties conducting online business. Customer consent, data theft, and identity theft are essential parts that facilitate the task for all parties.

Borderless Payments With Blockchain Technology

Financial institutions can concentrate more on improving the speed and effectiveness of payment choices as the industry shifts toward borderless transactions. In addition, regulating the resources required to authorize payments and making them convenient for international payments further lowers the total cost of ownership.

Blockchain technology will revolutionize the fintech industry. Blockchain technology has excelled in the modernization of traditional financial institutions that fintech has risen to do. In addition, the data privacy advantage of blockchain has been building up the much-needed trust between users and providers in the fintech industry.

With an increasing focus on payments, closely followed by securities and trade finance, blockchain will focus on evolving complexity and delivery timeframe, improving financial institutions’ operational efficiency.

About Signzy

Signzy is a market-leading platform redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses – using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering customizable workflows. In addition, it gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets.

Signzy is enabling ten million+ end customer and business onboarding every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally, including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a robust global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and has a strong presence in Mumbai, New York, and Dubai.

Visit www.signzy.com for more information about us.

You can reach out to our team at reachout@signzy.com.

Written By:

Signzy

Written by an insightful Signzian intent on learning and sharing knowledge.

 

 

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