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- Healthcare organizations represented 79% of all reported data breaches in 2020
- The typical cost of a healthcare data breach amounts to $7.13 million
- More than 133 million records were exposed or improperly disclosed during 2023
There were times when medical records were just paper files in manila folders? When keeping patient information private meant simply locking a file cabinet?
Those days are gone.
Now, every piece of health data moves at the speed of light, from doctor’s notes to lab results, from billing systems to patient portals.
And with each digital transfer, there’s a moment where privacy hangs in the balance.
HIPAA was enacted to solve this exact problem.
If you have the next 6 minutes, we’re unpacking everything that you really need to know about HIPAA compliance.
What is HIPAA Compliance?
HIPAA compliance means following the national standards for protecting sensitive patient health information from disclosure without patient consent or knowledge.
For businesses handling healthcare data, this translates to implementing specific security measures, policies, and practices that safeguard electronic, physical, and oral patient information.
The requirements stem from real privacy concerns and affect real patients who trust healthcare providers with their most sensitive information. But what does this mean for your business operations?
The Health Insurance Portability and Accountability Act (HIPAA) of 1996 applies to three types of organizations:
- Healthcare providers who transmit health information electronically, health plans
- Healthcare clearinghouses.
- Any business associate who handles protected health information (PHI) on behalf of these organizations.
What Counts as Protected Health Information?
The scope is broader than many realize. It includes 18 specific identifiers:
- Name
- Address
- All dates related to an individual (except year)
- Telephone numbers
- Fax number
- Email address
- Social Security Number
- Medical record number
- Health plan beneficiary number
- Account number
- Certificate or license number
- Vehicle identifiers and serial numbers
- Device identifiers and serial numbers
- Web URL
- Internet Protocol (IP) Address
- Finger or voice print
- Photographic image
- Any other characteristic that could uniquely identify the individual
Long story short, any information that could potentially identify a patient, combined with their health condition or healthcare service details, falls under HIPAA jurisdiction.
This means employee health records, billing information, appointment schedules, and even verbal discussions about patient care need protection.
Now that you know what you need to handle, let’s see how you need to handle – the compliance requirements.
HIPAA Compliance Requirements
HIPAA comprises four main key provisions. These key rules work together to create a comprehensive framework for protecting patient information.
The Privacy Rule
This foundational rule establishes national standards for protecting medical records and personal health information. Healthcare providers must secure PHI across all forms – written, oral, and electronic.
Key requirements include getting patient authorization before sharing information, providing privacy notices to patients, and ensuring patients can access their records within 30 days of request.
The rule also establishes the “minimum necessary” standard – meaning staff should only access the specific information needed for their job functions.
The Security Rule
This rule specifically addresses electronic PHI with three distinct safeguard categories.
- Administrative safeguards require organizations to have security management processes, including risk analysis and employee training.
- Physical safeguards mandate facility access controls and workstation security.
- Technical safeguards require access controls, audit trails, data integrity verification, and transmission security.
Each category includes both “required” and “addressable” specifications, allowing some flexibility in implementation based on organization size and capabilities.
The Enforcement Rule
The rule outlines a structured enforcement process, from complaint investigation to penalty determination. It establishes four violation categories with corresponding penalty tiers, ranging from $127 to $63,973 per violation (2024 rates).
OCR considers factors like the violation’s duration, the organization’s compliance history, and the number of affected individuals when determining penalties. Organizations have the right to challenge findings through formal hearings.
Privacy Rule Standards
While security focuses on “how” to protect information, privacy determines “when” you can share it.
The Privacy Rule establishes rights for patients and sets clear boundaries for information disclosure. Every staff member must understand when they can share patient information – and, more importantly, when they can’t.
The “minimum necessary” standard is important here: staff should only access information essential for their specific job functions.
HIPAA Violation Penalties
The Office for Civil Rights (OCR) takes HIPAA violations seriously, with penalties designed to match the severity of the violation. As of 2024, these penalties range from minor fines to substantial financial consequences and even criminal charges.
OCR structures penalties based on four key levels of violation:
- Didn’t Know: You exercised reasonable care but still violated HIPAA. Penalty: $127 – $63,973 per violation. Example: A staff member accidentally sends a patient’s lab results to the wrong email address despite having proper procedures in place.
- Reasonable Cause: You knew or should have known about the violation. Penalty: $1,280 – $63,973 per violation. Example: Your organization fails to update security software regularly, leading to a data breach.
- Willful Neglect – Corrected: You knowingly violated HIPAA but corrected it within 30 days. Penalty: $12,794 – $63,973 per violation. Example: Discovering inadequate security measures but implementing corrections promptly.
- Willful Neglect – Not Corrected: You knowingly violated HIPAA and didn’t fix the issue. Penalty: $63,973 per violation. Example: Ignoring known security risks and failing to address them even after identification.
The calendar year cap for identical violations stands at $1,919,173. However, multiple violations can occur in a single incident. For example, a breach affecting 500 patients could result in 500 separate violations.
In severe cases, the Department of Justice may pursue criminal charges. These penalties break down into three tiers:
Tier Level | Violation Type | Financial Penalty | Prison Term |
Tier 1 | Knowingly obtaining or disclosing PHI | Up to $50,000 | Up to 1 year |
Tier 2 | Obtaining PHI under false pretenses | Up to $100,000 | Up to 5 years |
Tier 3 | Obtaining PHI for commercial advantage, personal gain, or malicious harm | Up to $250,000 | Up to 10 years |
Now that you know all the guidelines and penalties, let’s take the next steps.
Next steps
While stringent, meeting these requirements becomes more manageable with the right digital verification tools. Signzy’s verification suite offers relevant solutions such as:
- ID Verification API: Ensures accurate patient identification during registration and record access, helping prevent unauthorized PHI access. This digital verification process creates an audit trail, supporting HIPAA’s documentation requirements.
- Face Match & Liveness Check APIs: Adds an extra layer of security for remote patient access to health records and telemedicine services. This biometric verification helps meet the Security Rule’s authentication requirements while preventing identity fraud.
- Criminal Screening API: Supports workforce security requirements by enabling thorough background checks of healthcare staff who will have access to sensitive patient information.
To know more about how Signzy can help you, book a demo.
FAQs
What's considered a HIPAA breach?
Any unauthorized access, use, or disclosure of protected health information. This includes lost devices, misdirected emails, or unauthorized staff access.
Can we use regular email to communicate with patients?
Only with patient authorization and after explaining the risks. Secure, encrypted email is recommended for sharing protected health information.
Do we need a compliance officer?
Yes. HIPAA requires designating someone responsible for developing and implementing security policies, though they can have other duties.
What's the difference between required and addressable specifications?
Required specifications must be implemented as written. Addressable ones allow flexibility in how you meet the security goal based on your organization’s circumstances.