Privacy Policy

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

• Cookies

A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.

• Device

Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit signzy.com or any of its subdomains.

• IP Address

Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

• Personnel

Refers to those individuals who are employed by Signzy or are under contract to perform services on behalf Signzy.

• Third-Party

Refers to vendors/suppliers, advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or website may interest you.

Scope and purpose of processing of personal data

In principle, we collect and use your personal data only insofar as it is necessary to provide a functional website, as well as our content and services offered on the Website. The processing of your personal data takes place either on the basis of your consent or to the extent as the legal regulations allow this data processing even without consent.

Information we collect and what we need it for

What we may collect	What we need it for
Email id, phone number, company information	To send you product updates, technical alerts, support, responses to complaints and other communication.
Browser and device data (device model, IP address, OS, etc.)	To help us ensure our website and services function correctly, improve compatibility.
Usage data (pages visited, time spent,etc.)	To understand how you are using our website and services, improve them, perform data and transaction processing to enhance our services and other corrective and diagnostic purposes.
Browser and device data (device model, IP address, OS, etc.)	To help us ensure our website and services function correctly, improve compatibility.
Demographic, contact, and KYC information (legal name, address, PAN, GSTIN, etc.)	To create a user account, carry out KYC processes(where relevant), obligations based on applicable anti-money laundering and anti-terrorism requirements, economic and trade sanctions, customer due diligence, suspicious activity reporting, foreign exchange and international trade, tax reporting and other applicable laws, regulations, and to enable various services on the platform.
Bank account details and other financial information	To facilitate financial transactions through our services.
Passwords	To verify your identity in the use of the services, in the event you create a user account on our platform.

This section will be updated as and when we add new products and features.

Analytics and tracking

Signzy may use the services of Third Parties, that offer analytics and tracking technology services. We use these services to gather information such as browser type and operating system, track the number of Visitors to the website, customize the website for Visitors, and understand how Visitors use the website.

By accessing our services, you consent to the collection of information about your use of the website by these Third-Party vendors.

Sharing and disclosure

We may share your information with:

• our subsidiary and affiliate companies, as well as select business partners with whom we have a contractual relationship,
• our advisors, auditors and other service providers to the extent necessary for the performance of their services,
• government bodies or law enforcement agencies pursuant to a legal obligation, compliance or corporate governance function.

Security practices

We follow industry-standard best practices with respect to storage of your information, and to protect your information from theft, loss, unauthorized access, misuse, and modification. Our information security policies and our technical, operational, and physical security measures conform to the ISO27001:2022, ISO9001:2015 and SOC2 TYPE II standard.

Further, we limit access to your information to those of our employees and advisors who have a need to know such information.

We store your information using the Amazon Web Services and Azure cloud platform solely on their servers located within India.

Updates to this policy

We may periodically update this Privacy Policy, and it is your responsibility to check this page frequently in order to stay up to date with changes. The date of the current version is mentioned at the top of this page. In case of any significant and material changes to this policy, we may email you to explain the changes.

Review of information and withdrawal of consent

You may review any information which you provide to us. In case any personal or sensitive personal information you provide to us is found to be inaccurate or deficient, you may correct or amend such information. You may also revoke consent to the collection of information going forward, and ask us to delete information you have provided to us. In order to exercise any of these rights, please email Dhwaneet@signzy.com.

Data retention

As may be permitted under applicable law, we may retain your information even after you terminate use of the Services. However, such information will continue to be processed as required by law and in accordance with this Privacy Policy.

Data Destruction and security

Your information collected during your usage of the Services is purged after termination of the Services, provided that we are not required to retain your information under applicable law. Signzy has in place a robust Data Purging Policy which governs how your information is purged from our systems when required.

We use commercially reasonable and legally required precautions to preserve the integrity and security of your information against loss, theft, unauthorised access, disclosure, reproduction, use or amendment. Signzy assumes no liability for any disclosure of information due to errors in transmission, unauthorized Third Party access or other acts of third parties that occur despite taking requisite precautions, or acts or omissions beyond its reasonable control, and you agree not to hold Signzy responsible for any such breaches.

In the event Signzy becomes aware of any breach of the security of your information, we will promptly notify you and take appropriate action to the best of our ability to remedy such a breach in compliance with applicable laws. In this event, Signzy may need to disclose the details of such a breach to the relevant regulatory authorities.

Information Automatically Collected

There is some information like your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website. This information may be used to connect your computer to the Internet. Other information collected automatically could be connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms, the full Uniform Resource Locator (URL) clickstream to, through, and from our Website that may include date and time; parts of the site you viewed or searched for. During your visits, we may use software tools such as JavaScript to measure and collect user experience information including page response times, download errors, and length of visits to certain pages. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

We automatically collect certain information when you visit, use or navigate the platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our platform, and for our internal analytics and reporting purposes.

Governing Law

This Privacy Policy is governed by the laws of India without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield.

The laws of India, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By accessing the website or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our signzy.com or any of its subdomains. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By accessing our website, you hereby consent to our Privacy Policy and agree to its terms.

Insofar as you have given us consent to process personal data for specific purposes, as the legal basis for the processing of personal data. Consent given can be revoked by you at any time. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected.

If processing of personal data is necessary to comply with a legal obligation to which we are subject, shall serve as a legal basis.

Cookies

Signzy uses “Cookies” to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Third-Party Services

We don’t display, nor include nor make available third-party content (including data, information, applications, or any other products services). However, we may provide links to third-party websites or services (i.e. job posts belonging to Signzy posted over third-party websites).

You acknowledge and agree that Signzy shall not be responsible for any  Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Signzy does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Grievance Officer/ Data Protection Officer

In accordance with the Information Technology Act, 2000, Digital Personal Data Protection Act, 2023 and the Rules made thereunder, the name and contact details of the Grievance Officer/ Data Protection Officer are provided below. You may contact the Grievance Officer/ Data Protection Officer to address any discrepancies and grievances you may have with respect to your Information with Signzy. The Grievance Officer/ Data Protection Officer will redress your grievances expeditiously.